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Books & Frameworks

— Combining Lean Six Sigma and Queuing Theory series —

Proven methodologies, distilled into actionable frameworks you can apply immediately.

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Published

8-Step Problem-Solving Method

Solve Any Problem. Transform Your Organization. Make Change Stick.

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Published

Queuing Theory for Business Optimization

Applying queuing theory to reduce costs and optimize business operations.

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Coming Soon

Lean Six Sigma Toolbox

The definitive root cause analysis toolkit — which tool, when, and why.

Coming Soon

The 8-Step Problem-Solving Method

A proprietary framework combining Lean Six Sigma and Queuing Theory

Most improvement efforts fail because they jump to solutions before understanding the problem. The 8-Step Method is a disciplined, sequential approach that ensures every organizational problem is properly diagnosed, systematically solved, and permanently resolved.

This isn't theory — it's the same framework I've applied across 850+ projects to deliver consistent, measurable results.

01

Clarify the Problem

Define scope, impact, and boundaries

02

Break Down

Decompose into manageable components

03

Set Targets

Define measurable success criteria

04

Root Cause Analysis

Identify true causes, not symptoms

05

Develop Solutions

Design countermeasures that address root causes

06

Implement

Execute with discipline and tracking

07

Evaluate Results

Measure against targets, validate impact

08

Standardize

Lock in gains, prevent regression

Ready to Transform Your Business Performance?

Let's start with a conversation. Tell me about your challenges, and I'll show you the path to measurable improvement.

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Location

Newnan, GA

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Hours

Mon – Sat, 8:00 AM – 10:00 PM

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