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The Performance Blog

Deep dives into Lean Six Sigma, Queuing Theory, problem-solving, and the science of business performance.

Why Recurring Revenue Is the Smartest Move Your Home Service Business Can Make in 2026

63% of businesses have adopted recurring revenue models. Here's why every home service company needs maintenance contracts — and the 90-day playbook to get started.

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The $1 Trillion AI Crash Just Proved What I've Been Saying About Business Fundamentals

Software stocks lost $830 billion in six days. The market is finally waking up to the gap between AI hype and operational reality. Here's what smart business owners do next.

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AI Agents Are Here: Is Your Business Ready for the Autonomous Revolution?

The AI agents market jumped from $8B to $11.78B in one year. Here's what that means for your operations—and why queuing theory explains everything.

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AI Is Destroying Jobs — And Creating the Biggest Opportunity of the Decade

With mass layoffs at Amazon, CrowdStrike, and Pinterest driven by AI, the market is shifting fast. Those who understand the new game win. Those who resist disappear.

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Combining Lean Six Sigma and Queuing Theory: A New Approach

Lean Six Sigma eliminates waste. Queuing theory models flow. Combined, they create a powerful framework for business performance optimization that neither achieves alone.

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The 8-Step Problem-Solving Method: A Practical Framework

A structured, repeatable approach to solving complex business problems. Learn the 8-Step Problem-Solving Method used by top-performing organizations worldwide.

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Why Queuing Theory Is the Missing Piece in Business Performance

Most businesses optimize processes but ignore the waiting lines that silently destroy throughput, customer satisfaction, and profit margins. Learn why queuing theory is the missing piece.

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